EMEA Data Loss Prevention User Group

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  • 1.  DLP agent visible on Endpoint

    Posted Nov 09, 2016 03:40 AM

    This version of DLP Endpoint Agent 14.5.01 (MP1) add support for Chome and the Chrome extension is visible on the browser interface (see the below image).

    180px_ChromeExtension.jpg

    Is it possible to hide this extension in the endpoint interface?

     



  • 2.  RE: DLP agent visible on Endpoint
    Best Answer

    Posted Nov 09, 2016 04:07 AM

    Hello,<o:p></o:p>

     

    If you do a righ-click on the DLP addon .ico you should be able to hide it pressing "hide in chrome menu".<o:p></o:p>

    In case that's not working, I would recommend to reinstall the agent with the Chrome closed to ensure the DLP addon for Chrome is correctly installed.<o:p></o:p>

     

    Anyway, if the end-user opens the Addons tab will see that the DLP addon is installed. Won't be able to uninstall it though.<o:p></o:p>

     

    Cheers,<o:p></o:p>

    Morgado<o:p></o:p>

     



  • 3.  RE: DLP agent visible on Endpoint

    Posted Nov 09, 2016 05:17 AM

    Thank you, Morgado!

    The right-click option is not an option for a silent, hidden deployment of the DLP Agent.

    Also, I could not control the open/close status of the Chrome in a large deployment. You suggest that this addon is not correctly installed? How can be tested/discovered a incorrect installation in a large deployment?

     

     



  • 4.  RE: DLP agent visible on Endpoint

    Posted Nov 09, 2016 09:14 AM

    Well.. that's a different subject. AFAIK won't be possible to enfoce the icon to be automatically hidden after the installation (it's up to the end user hide to it or not t from the bar).

    Nevertheless, as said before, the DLP/Symantec addon will be listed in the Chrome addons installed.