The Altiris PXE Config Helper service terminated with the following service-specific error:
When accessing a new tape of a multivolume partition, the current block size is incorrect.
Of course, we don't use any tape any more... No idea what is meaning this message !
But curiously repeating this error all the same customer reinstalled this slave PXE server. We do have 3 others, same server config, same disk partitiion and type, perfectly working.
Customer upgrade latest update te GSS 3.1, and the result is one faulting server.
We do try to remove the PXE.INI file, and restart, same issue.
PXE config helper start, the 2 PXE associated services (MFTFTP + Server) and than, all 3 stopped, error message above, not found any PxeLog_*.txt file... (defaulty was not activated)
Hum, the file version seems not correct, all the same the install report success (all the same error, probably "normal"...)
PXE.log ending
MSI (s) (5C:80) [12:36:50:427]: Note: 1: 1707
MSI (s) (5C:80) [12:36:50:427]: Note: 1: 2205 2: 3: Error
MSI (s) (5C:80) [12:36:50:427]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1707
MSI (s) (5C:80) [12:36:50:427]: Note: 1: 2205 2: 3: Error
MSI (s) (5C:80) [12:36:50:427]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (5C:80) [12:36:50:427]: Product: Altiris PXE Server -- Installation completed successfully.
MSI (s) (5C:80) [12:36:50:427]: Windows Installer installed the product. Product Name: Altiris PXE Server. Product Version: 3.2.0.0. Product Language: 1033. Manufacturer: Symantec Corporation. Installation success or error status: 0.
MSI (s) (5C:80) [12:36:50:443]: Deferring clean up of packages/files, if any exist
MSI (s) (5C:80) [12:36:50:443]: MainEngineThread is returning 0
MSI (s) (5C:4C) [12:36:50:459]: RESTART MANAGER: Session closed.
MSI (s) (5C:4C) [12:36:50:459]: No System Restore sequence number for this installation.
=== Logging stopped: 4/6/2018 12:36:50 ===
MSI (s) (5C:4C) [12:36:50:459]: User policy value 'DisableRollback' is 0
MSI (s) (5C:4C) [12:36:50:459]: Machine policy value 'DisableRollback' is 0
MSI (s) (5C:4C) [12:36:50:459]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (5C:4C) [12:36:50:459]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (5C:4C) [12:36:50:459]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (5C:4C) [12:36:50:459]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (5C:4C) [12:36:50:459]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (5C:4C) [12:36:50:490]: Destroying RemoteAPI object.
MSI (s) (5C:44) [12:36:50:490]: Custom Action Manager thread ending.
MSI (c) (98:84) [12:36:50:490]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (98:84) [12:36:50:490]: MainEngineThread is returning 0
=== Verbose logging stopped: 4/6/2018 12:36:50 ===
But very curiously I found that files are not the latest version as it should...
See Pxe*.exe are 6.9.10103.51, and the correct versions are under a subfolder named 'UpSrv' with 6.9.10361.53
Well looks like an uncomplete install ? Any idea what's happen ?
I will make a clean remove, and clean reinstall tonight... Keep you updated with !