Hi everyone. I'm the Sr <pwa class="pwa-mark pwa-mark-done pwa-unused" data-pwa-category="spelling" data-pwa-dictionary-word="Backline" data-pwa-hint="Unknown word: Backline" data-pwa-id="pwa-8D120FAC0D47DA9D3F08733E14A3E9E2" data-pwa-rule-id="SIMPLE_SPELLING" data-pwa-suggestions="Backlin~Jackline~Backlinie~Blackline~backbone">Backline</pwa> support engineer for DS. The new process works by writing a registry key named '<pwa class="pwa-mark pwa-mark-done pwa-unused" data-pwa-category="spelling" data-pwa-dictionary-word="DSUniqueID" data-pwa-hint="Unknown word: DSUniqueID" data-pwa-id="pwa-12A565DA65D5D5AD78D80A5B145D7951" data-pwa-rule-id="SIMPLE_SPELLING" data-pwa-suggestions="Disunited">DSUniqueID</pwa>' to the production registry while in automation and then checking for that value once back in production.
Yesterday we had a customer whose production registry became 'locked' and our automation agent couldn't read the key; hence a record <pwa class="pwa-mark pwa-mark-done" data-pwa-category="style" data-pwa-dictionary-word="was created" data-pwa-hint="Passive verbs make your writing less direct. Try to use an active verb instead." data-pwa-id="pwa-005326FA4FA18BC78E27A6E22D7CC947" data-pwa-rule-id="null" data-pwa-suggestions="">was created</pwa>. Once we unloaded and reloaded the registry hive, the query worked. We are not sure why the production registry periodically locks.
Please create a support case describing the situation and make sure you note this occurs after upgrading to RU2.
Note: This isn't an across the board issue. The fix has had extensive testing.
-<pwa class="pwa-mark pwa-mark-done" data-pwa-category="spelling" data-pwa-dictionary-word="doug" data-pwa-hint="Unknown word: doug" data-pwa-id="pwa-2CA3364F56D343BAA3C6E8C3BDE9C4DF" data-pwa-rule-id="SIMPLE_SPELLING" data-pwa-suggestions="dog~drug~dug~doux~dough">doug</pwa>