Secure One Services Group

 View Only
Expand all | Collapse all

ProxySG | Please help to explain about information from Accesslog

  • 1.  ProxySG | Please help to explain about information from Accesslog

    Posted May 24, 2019 01:21 AM

    Dear All,

     

    We found message from accesslog following as below,

    3B0003 Unrecognised error reported to authentication agent.(47) SEVERE_ERROR pe_policy_action_auth_internal.cpp 845

     

     

    Please help to recommend for this message. What occurred about that?

     

     

     

    Thank you so much for your help.

     

     

     

    Chakuttha R.



  • 2.  RE: ProxySG | Please help to explain about information from Accesslog
    Best Answer

    Posted May 24, 2019 02:14 AM

    Hi Chakuttha,

     

              Check the eventlog of the BCAAA server for more information on this error. Sometime caused by missing groups in AD but still present in proxy policy.



  • 3.  RE: ProxySG | Please help to explain about information from Accesslog

    Posted May 24, 2019 10:40 AM

    Hi Aravind,

       I just have receive this question from my customer. They found this message so much in accesslog but don't have any issue occurred for client.

     

    my customer just want to know a reason why have this error message so much.

     

    i will inform to customer following your recommend.