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ProxySG | Power LED have Amber

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  • 1.  ProxySG | Power LED have Amber

    Posted 01-17-2018 12:40 AM

    Dear All

     Please recommend on front panel ProxySG S200 Power LED status is Amber i'm checked on KB it mean OS  booting

    but i check in appliance still normal health check don't have anything failed. normal access to GUI of proxy

    how can resolved this issue. if you would like more information please tell me.

     

     



  • 2.  RE: ProxySG | Power LED have Amber

    Broadcom Employee
    Posted 01-17-2018 02:07 AM

    Request you if u can take maintainance window to isolate the issue, try to check HDD, i suppose there is a problem at HDD level, so bringout one and boot with one disk and id still issue persist the repaeat this with other disc.if i am not wrong u r using S200-20.



  • 3.  RE: ProxySG | Power LED have Amber
    Best Answer

    Broadcom Employee
    Posted 01-17-2018 02:31 AM

    Hi Chakuttha,

     

                  Not able to see anything suspicious on the Sysinfo file. Lot of network failures are there but IMHO it shouldn't affect Power LED status. I would recommend to run a HW Diag on the box and create a TAC case with the output of this. Ref: https://support.symantec.com/en_US/article.TECH241814.html



  • 4.  RE: ProxySG | Power LED have Amber

    Broadcom Employee
    Posted 01-17-2018 01:34 AM

    Hi Chakuttha,

     

                  Can you tell me the status of the device. Is it showing Warning or OK ?



  • 5.  RE: ProxySG | Power LED have Amber

    Posted 01-17-2018 01:42 AM

    Aravind

     

    System LED is Green   and Health status is OK   



  • 6.  RE: ProxySG | Power LED have Amber

    Posted 01-17-2018 02:08 AM

    Health Status please see from attach files.
     



  • 7.  RE: ProxySG | Power LED have Amber

    Posted 01-17-2018 01:52 AM
      |   view attached

    Please see Sysinfo from attach file

    Attachment(s)

    txt
    sysinfo.txt   3.88 MB 1 version


  • 8.  RE: ProxySG | Power LED have Amber

    Posted 01-17-2018 01:44 AM



  • 9.  RE: ProxySG | Power LED have Amber

    Posted 01-17-2018 02:25 AM

    Hi a_sharma

      Thank you for recommend but i can not do following your recommend.

    They use S200-10 have one HDD