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ProxySG | Unable to connect Teamviewer

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  • 1.  ProxySG | Unable to connect Teamviewer

    Posted 02-20-2018 07:41 PM

    Dear All

       I have issue about unable to connect Teamviewer via Proxy. my customer connect proxy type explicit and they have detect protocol

    and i try to add CPL layer don't detect protocol for Teamviewer.com    it can connect normal to Teamviewer.

     

    but my customer would like to allow only some client for use teamviewer and allow only working hour monday to friday  08.00-20.00

    how can i create cpl for this requirement. please recommend.

     

    Thank you so much for your kindly to help

     

    Best Regards,

    Chakuttha R.

     

     



  • 2.  RE: ProxySG | Unable to connect Teamviewer
    Best Answer

    Broadcom Employee
    Posted 02-20-2018 10:24 PM

    Hi Chakuttha,

     

                   Yes, the syntax is correct . A simple CPL guide is available at https://support.symantec.com/en_US/article.TECH242225.html



  • 3.  RE: ProxySG | Unable to connect Teamviewer

    Broadcom Employee
    Posted 02-20-2018 09:37 PM

    Hi Chakuttha,

     

                   To have time based control between 0800 to 2000, do add the trigger "time=(0800..1959) weekday=(1..5)" also to the same allow rule you have in CPL.

     



  • 4.  RE: ProxySG | Unable to connect Teamviewer

    Posted 02-21-2018 09:28 AM

    Thank you so much



  • 5.  RE: ProxySG | Unable to connect Teamviewer

    Posted 02-20-2018 10:08 PM

    Dear Aravind,

     Thank you so much

    if they would like to allow user to connect Teamviewer too cpl as below it correct ?

    define condition USER1
    realm=FirstRealm user="domain\username"
    end condition USER1

    <proxy>
    condition=USER1 condition=teamviewer allow