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Proxy ASG | License install invalid

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  • 1.  Proxy ASG | License install invalid

    Posted 12-21-2017 01:55 AM

    Dear All Concerned,

      Please help to check license file i have download from license portal but after install license it invalid component license still not update about expiration date.

    you can see picture as below.

     

    after included license file  and check on appliance component license still not update and do following KB still not update.

    now i'm contact to customer care still waiting response. because old license will expire 26 DEC 2017

     

    Thank you everyone for your help.

     

     

     

     



  • 2.  RE: Proxy ASG | License install invalid

    Posted 12-22-2017 08:08 AM

    Hi,

    customer care would be the right way to go.

    Kind Regards,

    Gunnar

     



  • 3.  RE: Proxy ASG | License install invalid
    Best Answer

    Broadcom Employee
    Posted 01-02-2018 04:29 PM

    Hi ,<o:p></o:p>

    When you contact customer care or technical support for this issue , ask them to remove trail components from your device entitlement. As I see from  licensing portal screen shot the BCIS license is not a demo / Trail license. but on the device it shows License type : Demo. Once the Trail  once is removed the permanent one which expires on 2018-01-06 will take over.<o:p></o:p>

     

    Thanks<o:p></o:p>

    Akhter<o:p></o:p>



  • 4.  RE: Proxy ASG | License install invalid

    Posted 01-02-2018 08:55 PM

    Hi ,

     

    I have encountered this problem.It maybe be  the licensing server  not updated caused.You contact customer care or technical support for this issue.

     

    Thanks

    Josh

     



  • 5.  RE: Proxy ASG | License install invalid

    Posted 01-02-2018 09:26 PM

    Thank you for kindly to recommend.