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Pect Agent issues after upgrade

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  • 1.  Pect Agent issues after upgrade

    Posted 05-30-2018 08:31 AM

    We have recently updated to 8.1 RU6 from 8.0 HF5.  Before the upgrade our deployment jobs, which include the OS rollout and all baseline Software tasks , worked without issue.  We now cannot run these jobs as before and have to remove anything that has a software delivery task included. 

    All sub agent installs are active and the automation environments have been recreated.

    Is this change in behaviour default now or have I missed something?

     

    These are the log entries we are seeing

    Failed to execute DeliverSoftware Task 'Disable-Win7-PS-Signing Policy' on resources - ea96b6e2-7038-4bb1-97d5-cac47f31a480. Reason: The specified resource failed to obtain a Software Management solution license. Either Software Management solution Agent is not installed on it or if installed, the inventory is yet to be updated on the server, Product - Software Management Solution)

     



  • 2.  RE: Pect Agent issues after upgrade

    Posted 05-30-2018 08:45 AM

    Do you have the Altiris agent installed into your image or do you install it after you boot into windows during first login?

     

     



  • 3.  RE: Pect Agent issues after upgrade

    Posted 05-30-2018 11:05 AM

    Thanks Twister12 that sorted it :-)

     



  • 4.  RE: Pect Agent issues after upgrade

    Posted 05-30-2018 09:12 AM

    Thanks for the response

    The agent is part of the image but we are not even getting that far the job fails to run if there are any software tasks that are part of the complete job. Comes up with no licenses computers selected.

    It is the same as trying to deploy software to a client before the software management agent has been deployed

    Seems a strange developement where you have to wait for the deployment of the OS before you can start to schedule software tasks.



  • 5.  RE: Pect Agent issues after upgrade
    Best Answer

    Posted 05-30-2018 09:22 AM

    Please check

     

    https://www.symantec.com/connect/forums/pect-agent-issues-after-upgrade

    http://www.symantec.com/docs/TECH250188

     

    Best regards