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  • 1.  I can not have the remote control and Bios on startup

    Posted Mar 14, 2018 01:15 PM
      |   view attached

    Hello,

    I have a computer with the following:
    BIOS: Estoril 05.05.01.0026
    Intel AMT: 9.1.41
    RAM memory: 8GB (3.44 GB usable)
    Hard disk: 250 GB 1 partition
    Processor: Intel® Core ™ I5-4590T CPU 2.00 GHZ
    Network Card: Intel® I211 Gigabit Network Connection
    Network Card: Intel® Ethernet Connection I217-LM
    OS: Windows 7 Professional Service Pack 1, 32-bit

    I already configure the Bios to enable the AMT and it is also configured, in the SCMS 8.1 console to manage it by Real Time I can not have the remote control or enter the BIOS on startup.

    What should I continue to solve this problem if the console is 8.1, or share a link where you specify the versions supported by SCMS 8.1 for control with AMT.

    Thanks and regards.



  • 2.  RE: I can not have the remote control and Bios on startup
    Best Answer

    Posted Mar 15, 2018 10:17 AM

    Hi Lothar,

    Have you checked out the TN below?

    https://support.symantec.com/en_US/article.HOWTO47578.html

    Thanks!