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SEE v11.0.1Encryption NOT starting on MS Surface Pro

  • 1.  SEE v11.0.1Encryption NOT starting on MS Surface Pro

    Posted Sep 28, 2015 09:19 AM

    I have tested on three Surfaces so far and two of them have failed to start encrypting. The client is communicating to the SEE v11.0.1 Management Console, however the encryption process never starts. Even after sending the "Encrypt All Drives" command from the server. 

    The one successful Surface was a freshly imaged device. The two that have failed to start belong to users that have been using them for a while in our production environment. 

    I have confirmed that Bitlocker is disabled and external keyboards are attached (although not needed due to Autologon).

    Has anyone else seen these issues with the Microsoft Surface Pros? Any help and guidance would be appreciated.