Asset Management Group

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  • 1.  First time setup count in Symantec asset management 8.0 showing 0 count

    Posted Sep 27, 2017 09:59 AM
      |   view attached

    Hi All ,

    First time setup showing 0 count after upgrading Syamantec Asset Management from 7.5 to 8.0 version.

    How to resolve this isssue ?

    Plz help me to resolve this problem .

    Shiv 



  • 2.  RE: First time setup count in Symantec asset management 8.0 showing 0 count

    Posted Sep 27, 2017 01:18 PM

    Hi Shiv.

     

    Have you checked the licenses in SIM? Is everything looks good?

     

    Try to remove the AMS license in SIM and import it again.

     

    Regards,



  • 3.  RE: First time setup count in Symantec asset management 8.0 showing 0 count

    Posted Oct 07, 2017 01:04 AM

    I have tried removing license & adding it 
    But the issue not resolved .



  • 4.  RE: First time setup count in Symantec asset management 8.0 showing 0 count

    Broadcom Employee
    Posted Oct 09, 2017 04:13 AM

    Open Altiris Log Viewer when First Time Setup portal page loads and check whether there is no errors/warnings regarding missed permissions.

    What account you're using for SMP Console logon? NS AppIdentity?