Hi Al,
The background here is that we replacing a existing monitoring product with Altiris Monitor Solution. The previous solution drew our attention to unresolved alerts by nagging us at regular intervals with an email.
The Altiris solution does not natively permit repeat emails to be fired off as the triggers are driven by threshold traversal.
So the solution we are looking at is to create a report which details all outstanding alerts in the console and for the columns has the values that monitor solution normally presents through it's tokens.
Then we could have an automation policy fire every half-hour an alert email for every row in this report (using the variable replacement functionality in the automation policy).
Does that make sense?
@HighTower: Sorry about putting it into the wrong forum. I'm a bit rusty!