Does anyone know what "Generic Load Point" means as I am now picking it up under Risk > Actions failed.
Event type: Virus found
Windows 7 OS
All actions failed. What does this mean and what do I do? Any assistance is appreciated.
I had an issue with a "generic load point" and I had to submit the file to Symantec to get it whitelisted. I would try that and once they whitelist and add it to the definitions you should be good.
I would equally advise and recommend knowing what this startup item is - its associated file location on the file system, registry, etc. One or many endpoints? Have you collected the MD5 Hash on the file. Is it legitimate or foreign/rogue/malicious?
It is only a .lnk file. we have added it to the exception list to be blocked. Until we get a sample of the file, then only can we decide with legit or foreign/rogue/malicious.