South Africa Security and Compliance User Group

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SEP12.x clients using Proxy for GUP

  • 1.  SEP12.x clients using Proxy for GUP

    Posted 06-11-2015 02:29 AM

    We are experiencing issues where all the SEP 12.x (RU1 to RU4MP1 clients) clienst is using the web proxy to download updates via the GUP which is local which in turn is causing slow bandwidth for internet use.

    Anyone have a fix that prevents SEP client getting GUP updates via the proxy server - besides the obvious one to set the "bypass" option . Problem is that we have over 400 GUP's in our environment and not all machines have the proxy settings enabled and not all have the same GUP.

    Any help would be appreciated.

    Thanks

     



  • 2.  RE: SEP12.x clients using Proxy for GUP

    Posted 06-11-2015 02:30 AM

    Machines are Win XP, Win 7 and including Win 8.1.



  • 3.  RE: SEP12.x clients using Proxy for GUP

    Broadcom Employee
    Posted 06-11-2015 02:33 AM

    I suggest you can log a request symantec support,

    you have already raised one thread

    https://www-secure.symantec.com/connect/forums/why-sep12ru4mp1-using-proxy-connect-gup



  • 4.  RE: SEP12.x clients using Proxy for GUP

    Posted 06-11-2015 02:34 AM

    Can anyone advise if whether the external comms setting can be causing this as we were told it should only be used for submissions and lookups? Is the setting purely for client submissions or will it include updates to the GUP as well?

    Proxy settings for client submissions and other external communications



  • 5.  RE: SEP12.x clients using Proxy for GUP

    Broadcom Employee
    Posted 06-11-2015 02:49 AM


  • 6.  RE: SEP12.x clients using Proxy for GUP

    Posted 06-11-2015 02:59 AM

    Thanks.,will log a request with Symantec supportl



  • 7.  RE: SEP12.x clients using Proxy for GUP

    Posted 06-11-2015 04:18 AM

    How would you make this change to 45000+ machines?



  • 8.  RE: SEP12.x clients using Proxy for GUP

    Broadcom Employee
    Posted 06-11-2015 04:24 AM

    yes it's not possible i suggest you can contact symantec technical support for more info