South Africa Security and Compliance User Group

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Exception policy not been updated when adding app to be blocked- even through console says ok

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  • 1.  Exception policy not been updated when adding app to be blocked- even through console says ok

    Posted 07-02-2015 07:33 AM

    Just recently noticed that while I am able to add an exception to policy manually, delete an entry to an exception policy , I am unable to add an app to be blocked via the risk and sonar logs - even though when adding to the policy it states that it was successful. Yet, when I check the policy that I updated
    it has not registered, nor has the change appear below (recent changes). Sometimes I am able to do so , once or twice but then trying again thereafter still same issue.

    Any ideas? Running SEP12Ru4a.

     

    Thanks in advance



  • 2.  RE: Exception policy not been updated when adding app to be blocked- even through console says ok

    Posted 07-02-2015 08:37 AM

    Are you getting an error?



  • 3.  RE: Exception policy not been updated when adding app to be blocked- even through console says ok
    Best Answer

    Posted 07-03-2015 01:37 AM

    No error - but I think when I added a manual exception entry (folder exception) that was too long it sort of broke the policy. I imported a backup policy without the exception and replaced the current policy without
    adding in the manual entry. Thereafter it worked. Somehow it didnt like the entry .....