I have a customer with a SEP environment with a on-premise SEPM already running. I have to now migrate a branch to SEP.Cloud. What are the necessary steps in migrating the branch/ devices to the SEP.cloud . Do I need to uninstall the current SEP client and then re-install the cloud agent ? Also, is there an installation guide for SEP.cloud web console ? I have checked by all I can find on documentation is how to manage the web-based console and deploy agents. What i am really after is the initial install to get the .cloud console up and running.
Hope this help
SEP SBE .Cloud: Migrating to Symantec Endpoint Protection Small Business Edition
See below thread also
Symantec Endpoint Protection 12.1 (Enterprise) and Symantec Endpoint Protection.cloud are 2 different products.
In Symantec Endpoint Protection 12.1 (Enterprise), you have a Symantec Endpoint Protection Manager installed physically on server whereas in Symantec Endpoint Protection.cloud you have a different Manager.
You cannot import any settings Symantec Endpoint Protection Manager 12.1 (Enterprise) to Symantec Endpoint Protection.cloud Support Manager.
In your case, you would have to uninstall SEPM and SEP clients (Enterprise) and then get the .cloud installed.
Symantec Endpoint Protection.cloud
Secondly, check this Thread with similar query -
Hope that helps!!