United Kingdom Endpoint Management User Group

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  • 1.  Chat & Remote Control

    Posted Jan 03, 2016 04:14 PM

    Hello all,

    I have found that DS 6.9 SP6 remote control only works on Windows 7 x86, as a message is displayed stating that it doesnt support x64 when I try. 

    Also, I have found that the chat function fails to connect to Windows 7 x86, even though the DAgent on the client states that chat has initialised. 

    Has anyone had any similar experiences, and are their other DS functions that do not work with Windows 7? 



  • 2.  RE: Chat & Remote Control
    Best Answer

    Posted Jan 04, 2016 02:24 AM

    Hi Scott,

    I agree that RC and Chat in DS6.9 was not working well, and we rather use other RC tools.

    When upgraded to GSS3.0 (actually version 6.9.1400+) you can see that RC functionality has been removed from product.


  • 3.  RE: Chat & Remote Control

    Posted Jan 04, 2016 01:54 PM

    Thanks Jan.