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Sanhealth 4.0.7 lists wrong Blade FC16-48 instead of FC8-48 on DCXs

  • 1.  Sanhealth 4.0.7 lists wrong Blade FC16-48 instead of FC8-48 on DCXs

    Posted 02-02-2017 08:36 AM

    Hi Experts,

    I've used Sanhealth version 4.0.7 to run a check and assessment for a Customer, some months ago.

    Final documentation, returned ouput from brocade reported for their blades.

    Component         Location    Status          Serial Number     Part Number

    FC16-48               Slot 1         ENABLED    BQB0406J009     60-1001945-15

    FC16-48               Slot 2         ENABLED    BQB0406J078     60-1001945-15

     

    Unfortunately the ones shown above aren't the really installed products.

    Using CLI commands on same director gives right product installed:

     

    admin> slotshow -m

     

    Slot   Blade Type     ID    Model Name     Status

    --------------------------------------------------

      1     SW BLADE    126     FC8-48E        ENABLED

      2     SW BLADE    126     FC8-48E        ENABLED

     

    Unfortunately this led us to a wrong upgrade order, since it was supposed that Blades do support 16Gb sfp.

     

    Does anyone know how this could happen and if solved in later releases of SanHealth?

     

    Thanks in advance


    #FC8
    #BrocadeSANHealthCommunity
    #sanhealth
    #bug
    #48
    #FC16
    #blade
    #wrong
    #dcx


  • 2.  Re: Sanhealth 4.0.7 lists wrong Blade FC16-48 instead of FC8-48 on DCXs

    Posted 02-03-2017 11:19 AM

    Hi Marcel,

    Sorry for the trouble. Please send the specifics including the screenshots and report file name to shadmin@brocade.com so we can look into the issue.

     

    -HealthAdmin


    #BrocadeSANHealthCommunity


  • 3.  Re: Sanhealth 4.0.7 lists wrong Blade FC16-48 instead of FC8-48 on DCXs

    Posted 02-20-2017 01:24 AM

    Hello,

    it's already some time I've submitted info & data via Email, any response or foundings??


    Just to be sure it will not happen next time.

     

    Regards,

    Marcel


    #BrocadeSANHealthCommunity


  • 4.  Re: Sanhealth 4.0.7 lists wrong Blade FC16-48 instead of FC8-48 on DCXs

    Posted 02-24-2017 08:17 AM

    Hello @marcel.grave

     

    I spoke with our SANHealth Admin re: your post and they assured me they got in touch with you and resolved your issues.

     

    I hope everything is going well for you - please let us know if we may further assist via Community.

     

    Regards,

     

    Denise K.

    Brocade Community Team

    @DeniseK


    #BrocadeSANHealthCommunity