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Fabric Vision smtp email not sending when tested

  • 1.  Fabric Vision smtp email not sending when tested

    Posted 02-23-2020 06:09 PM
    Hi

    I have configured brocade 6500B switches to send mail alerts but although tests are reported as sent successfully we simply don't receive email alerts.  Running fos 8.2.1a

    The brocade switches are pointed to an open relay mail server load balancer as are our other SAN arrays and devices which have no trouble sending email.
    IP Subnets for the switches are all allowed to route and send mail so not really sure where the problem lies.

    When we check logs on the load balancer it does not log any of the switches hitting it when we send test emails.
    Its as if the switches while appearing to be configured correctly are simply not sending test emails when initiated.

    I read on another thread that it appears that maps email config needs to be configured under root ??
    I have configured all switches under my admin account so surely this is not the case that for email config setup we need to configure under the root account ?  (root account is currently disabled and prefer not to use it if I don't have to)

    Its possible I may have missed a step, but below is our setup so open to any thoughts or suggestions.

    SANFS6:FID128:angelor> mapsconfig --show

    Configured Notifications:       RASLOG,EMAIL,SW_CRITICAL,SW_MARGINAL

    Mail Recipient:                 angelo@domain.com

    Mail From Address:              sanfs6@domain.com

    Raslog Mode:                    Default

    Decom Action Config:            With Disable

    Paused members :

    ===============

    PORT :

    CIRCUIT :

    SFP :

    SANFS6:FID128:angelor> relayconfig --show

    Relay Host:                     172.16.XX.XX

    Relay Domain Name:              domain.com

    SANFS6:FID128:angelor> dnsconfig --show

             Domain Name Server Configuration Information

             ____________________________________________

             Domain Name            = domain.com

             Name Server IP Address = 172.16.XX.XX

             Name Server IP Address = 172.16.XX.XX

    SANFS6:FID128:angelor> licenseshow

    DummylicensenumbernotshowntYRBMf4BJNfF:

        Full Ports on Demand license - additional 48 port upgrade license

    DummylicensenumbernotshownmrBAB7NaK:

        Extended Fabric license

        Fabric Watch license

        Performance Monitor license

        Trunking license

        Fabric Vision license

    SANFS6:FID128:angelor> version

    Kernel:     2.6.14.2

    Fabric OS:  v8.2.1a

    Made on:    Mon Oct 15 20:02:29 2018

    Flash:      Fri May 24 23:40:41 2019

    BootProm:   1.0.16

    SANFS6:FID128:angelor> mapsconfig --testmail

    MAPS test welcome mail sent successfully


    Appreciate any thoughts.
    cheers


  • 2.  RE: Fabric Vision smtp email not sending when tested

    Posted 03-12-2020 07:12 PM
    Edited by Angelo Rodriguez 03-15-2020 06:12 PM
    FYI
    This was the result of a bug in the FOS code 8.2.1a

    We will upgrade to FOS 8.2.x  which should fix the issue

    ------------------------------
    Senior Storage Engineer




  • 3.  RE: Fabric Vision smtp email not sending when tested

    Posted 03-13-2020 03:15 AM
    Hi Angelo, Would you have the defect number?
    thanks,
    Ed


  • 4.  RE: Fabric Vision smtp email not sending when tested

    Posted 03-15-2020 06:11 PM
    Edited by Angelo Rodriguez 03-15-2020 06:13 PM
    Hi Ed

    The defect number details are n the attached pic.
    Article530791

    Maps Mail Issue






  • 5.  RE: Fabric Vision smtp email not sending when tested

    Posted 03-19-2020 03:43 AM
    thanks very much for that.
    Ed