Service Operations Insight

What You May Have Missed (October 2017) 

11-07-2017 11:26 AM

A few things worth noting:

-->  Questions are answered promptly as they come in. You can view answered questions in the community here -->   CA Service Operations Insight (SOI) .  

--> Have you registered for any product roadmap sessions?  (be sure to check this out as there are sessions for APM, UIM and others) -->   Product Roadmaps & Feedback Sessions - CA Technologies

--> Please take a product survey :  Product Feedback 2018: Survey Coming Soon! 

 

*Some of these items above might not necessarily be 'SOI' specific but I know many of you use other CA products

 

Tech Tips 2017  (with links to 2016 and 2015) -->  Tech Tip Rollup (2017) 

    w/ highlights on:

Tech Tip: The SOI Spectrum Connector does not failover to Secondary Spectrum Server  

Upgrade the SOI APM Connector 

 

Videos

New Video | Install CA SOI 4.2 Distributed Environment 

[Education Video] CA SOI: How to view services in Google Map 

 

New Ideas

Consistency of attribute names and availability across SOI 

REST API Support for CIs 

Unified CABI Jaspersoft 6.3 doesn't support LDAP integration 

A way to get the memory usage of the UI server 

Using soitoolbox or script to force UI synchronization 

ReportedCI attribute in ServiceCenter is incorrectly used for CIs that are not managed 

Search multiple SOI Log files around a Date/Time 

 

 

Do you have any idea for a SOI specific event?  Please share with me your thoughts and ideas and I'll work on it for you!

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