Service Virtualization

  • Private Community
 View Only
Back to Library

Tech Tips: Requesting a License for DevTest 10.3.0 

Apr 05, 2018 05:24 PM

Upgrading to DevTest 10.3

  • To upgrade to DevTest 10.3 you must request a new license file..
  • A new license file does not change your existing licensing model.

Renew a Current License

When you renew your current current license, the new licensing model is applied.

New Customers

The new licensing model is applied that tracks transaction consumption for new customers.

 

How to Request a New License File 

To use DevTest version 10.3, you must request a new license. There are several scenarios when you will be required to request a new licence.

  • To upgrade from DevTest 10.2 or earlier.
  • Your license file is expired.
  • You want to install multiple Enterprise Dashboards with pre-defined Mac addresses.

To request a new license file, please follow the steps below:

  1. Collect the Mac address of the machine where you will be installing the Enterprise Dashboard.
  2. Identify the name and email address to send the license file.
  3. Contact CA Support or your account representative to request a new license file and provide the the details from step 1 and 2.
  4. The support team will create a new license file (devtestlic.xml) and send it to the email address identified in step 2.

You can download DevTest 10.3 directly from the Download Management section of the CA Support site. 

 

10.3 requires a MAC address only for new and renewal customers. Existing customers do not need it.

 

Open Support Case for New DevTest 10.3.0 License

Logon to CA Support.

Open a new case.

Product Code is SERVICE VIRTUALIZATION

In the Subject field:  "Requesting License for DevTest 10.3.0"

If you are new user of DevTest and have never had a license or renewing your license, then specify the MAC address of the machine where the Enterprise Dashboard is running.  If you have multiple Enterprise Dashboards, you will need to request multiple licenses specifying the MAC address for each machine.

If you are requesting a new license and an existing user and your license has not expired, you do not need to provide the MAC address

Statistics
0 Favorited
5 Views
0 Files
0 Shares
0 Downloads

Tags and Keywords

Comments

Marcy Nunns
May 01, 2018 10:40 AM

To find MAC address on Windows:

 

Choose Control Panel.

Choose Local Area Connection.

Choose Details.

The Physical Address with be the MAC Address.

Legacy User
May 01, 2018 09:40 AM

Ok.

 

And how do I find my MAC Address on a server with three network cards? When I do ipconfig /all I see.  I assume it will be the mac address of the Front adapter and not the backup or management adapter.  


Windows IP Configuration

Host Name . . . . . . . . . . . . : SERVERNAME
 Primary Dns Suffix . . . . . . . : domain.local
 Node Type . . . . . . . . . . . . : Hybrid
 IP Routing Enabled. . . . . . . . : No
 WINS Proxy Enabled. . . . . . . . : No
 DNS Suffix Search List. . . . . . : domain.local

Ethernet adapter Front:

Connection-specific DNS Suffix . :
 Description . . . . . . . . . . . : vmxnet3 Ethernet Adapter #2
 Physical Address. . . . . . . . . : 00-11-22-33-44-0C
 DHCP Enabled. . . . . . . . . . . : No
 Autoconfiguration Enabled . . . . : Yes
 IPv4 Address. . . . . . . . . . . : XX.XX.XX.XX(Preferred)
 Subnet Mask . . . . . . . . . . . : xx.xx.xx.xx
 Default Gateway . . . . . . . . . : XX.XX.XX.XX
 DNS Servers . . . . . . . . . . . : XX.XX.XX.XX
 10.68.16.91
 NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Backup:

Connection-specific DNS Suffix . :
 Description . . . . . . . . . . . : vmxnet3 Ethernet Adapter
 Physical Address. . . . . . . . . : 44-33-22-11-00-0C
 DHCP Enabled. . . . . . . . . . . : No
 Autoconfiguration Enabled . . . . : Yes
 IPv4 Address. . . . . . . . . . . : xx.xx.xx.xx (Preferred)
 Subnet Mask . . . . . . . . . . . : ***.***.***.***
 Default Gateway . . . . . . . . . :
 NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Management:

Connection-specific DNS Suffix . :
 Description . . . . . . . . . . . : vmxnet3 Ethernet Adapter #3
 Physical Address. . . . . . . . . : 00-44-33-22-11-0C
 DHCP Enabled. . . . . . . . . . . : No
 Autoconfiguration Enabled . . . . : Yes
 IPv4 Address. . . . . . . . . . . : xx.xx.xx.xx(Preferred)
 Subnet Mask . . . . . . . . . . . : ***.***.***.***
 Default Gateway . . . . . . . . . :
 NetBIOS over Tcpip. . . . . . . . : Disabled

Koustubh Warty
May 01, 2018 09:19 AM

Any 10.3 install whether it is fresh or upgrade from a prior version requires a new license file. 

Legacy User
May 01, 2018 09:12 AM

You mention renewal and new customers need a new license for 10.3. For our customer we currently have a license that seems to support 10.x installations. I can see: 

<product>LISA</product>
 <issuedate>12/18/17 16:23:06 -0600</issuedate>
 <validuntil>12/30/18 00:00:00 -0600</validuntil>
 <type>Server</type>
 <versions>8,9,10</versions>
 <acts>1</acts>

 

Will this work for the 10.3 installation or do we still need to renew our license?

Related Entries and Links

No Related Resource entered.