Document ID: TEC1278388 Last Modified Date: 03/11/2017 Show Technical Document Details
After upgrading from UIM 8.4 SP2 to version 8.5, the admin console is no longer working.
The wasp probe on the primary hub would not get a port and at first we saw that port 80 was taken.
Mar 08 10:32:21:383 ERROR [wasp-engine-startStop-1, org.apache.catalina.core.ContainerBase] java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[wasp-engine].StandardHost[localhost].StandardContext[]] at java.util.concurrent.FutureTask.report(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.liferay.portal.kernel.bean.BeanLocator at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1892) at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1735) ... 20 more Mar 08 10:32:32:008 ERROR [main, org.apache.catalina.core.ContainerBase] startInternal() A child container failed during start Mar 08 10:32:32:008 ERROR [main, org.apache.catalina.core.ContainerBase] java.util.concurrent.ExecutionException: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[wasp-engine].StandardHost[localhost]] Caused by: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[wasp-engine].StandardHost[localhost]] Mar 08 10:32:32:009 ERROR [main, com.nimsoft.nimbus.probe.service.wasp.Probe] main() Fatal error! Mar 08 10:32:32:009 ERROR [main, com.nimsoft.nimbus.probe.service.wasp.Probe] main()
Perform the following steps on the Primary hub:
1. Deactivate wasp2. Rt-click and delete the wasp probe3. Delete the wasp folder from the file system4. Redeploy the following necessary packages for the adminconsoleapp: - wasp - mps - uimhome - adminconsoleapp5. Activate wasp
Then wasp should obtain a port as well as the PID.
Hit the adminconsole url/link:
http://localhost/adminconsleapp and the Admin Console Sign In window should be displayed - you should then be able to login.
Note also that the address for Admin Console is now:
<UIM_Server_IP_Address>:<wasp_port>/adminconsoleapp
Note: The wasp port is set to 80 by default.
The service_host probe is no longer required.
If you have the service_host probe activated, you should Deactivate it.
Note that in the UIM 8.47 Help docs and the community webcast, these changes were noted:
https://docops.ca.com/ca-unified-infrastructure-management/8-47/en/upgrading-release-notes/release-notes#ReleaseNotes-AdminConsoleRedesign
Help doc extract:New Home Page Address
The address for Admin Console is now:
Note also that the uimserverpackages.zip is simply used during the install and contains all of the necessary packages. UIM Server Packages for 8.5 http://nmscdn.nimsoft.com/CAUIM_8.5-GA/uimserverpackages.zip Note that it should be about 2.2 GB in size if it was downloaded completely
Very helpful. Thanks! alot.