DX Operational Intelligence

Maintenance State synchronization between SOI and Spectrum for RTM_Test Models 

01-11-2018 05:18 AM

Document ID:  TEC1204876
Last Modified Date:  01/10/2018
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Introduction:

Synchronization doesn't work between SOI and Spectrum if a CI of Class Application and Type RTM_Test is set into Maintenance Mode.

Question:

How do we need to configure the Spectrum Connector and SOI to synchronize Maintenance Mode for RTM_Test Models ?

Environment:
SOI 4.0 SP2 and higher Spectrum 10.x Spectrum Connector 2.0.0.244 and higher
Answer:

The answer to this question is to update the connector configuration file(name: 'spectrumim_connectorHost_spectrumHost.xml') on the connector host under the location "<Connector root>/resources/Configurations".

 

Update the file by adding "Application" for property "InboundToConnectorTypes" under the tag <connector-type-meta-data>, like below:

 

        <connector-type-meta-data>
            <property name="InboundToConnectorTypes">ComputerSystem,Switch,GenericIPDevice,Router,Service,BinaryRelationship,Alert,VirtualSystem,Port,Application</property>
      </connector-type-meta-data>

 

and restart the connector with "IsInMaintenance Property Synchronization"  - ENABLED on the manager configuration.

 

https://support.ca.com/us/knowledge-base-articles.TEC1204876.html

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