Hello! Welcome to January, and the beginning of a new quarter!
The following documents were published during the month of December, 2017 (15 most recent):
Tech Doc # | Doc Name |
TEC1031521 | Unable to modify the event rules notification actions even with administration access. |
TEC1680876 | In the IE browser, there is no error.
But in Chrome, when trying to open any form, it returns a 403 HTTP status for catalogrequestgetforms URL. |
TEC1135254 | Unable to login into CA Service Catalog due to authorization issue |
TEC1756714 | Service Catalog widgets do not work properly in Sharepoint 2016. |
TEC1940428 | Does catalog has REST API ? |
TEC1351874 | Service Catalog single sign-on using NTLM not working for all users. |
TEC1894425 | How to create bulk users in catalog application |
TEC1971132 | Performance Tuning Parameters for Service Catalog |
TEC1811256 | Unified Self-Service (USS) showing wrong date format in a form from Service Catalog |
TEC1880595 | Does Service Catalog 17.0 supports SAML authentication? |
TEC1422392 | How to install and use a CA Certificate (.pfx) using Service Catalog 17.0? |
TEC1296423 | Error: "The specified port 8080 is already in use Address already in use: JVM_Bind" When Installing Service Catalog |
TEC1248525 | Disabled form fields are enabled when a user uses the "override" functionality in Service Catalog. |
TEC1847178 | enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose |
TEC1384966 | Change 'No Offerings' to display an image |
The following documents were the most frequently accessed entries during the month of December, 2017 (top 15 by hit count):
Tech Doc # | Doc Name | Hit Count |
TEC1465331 | "You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later | 202 |
TEC1846647 | How to explicitly block HTTP method PUT or DELETE from Tomcat used by catalog ? | 158 |
TEC616756 | How to Convert a .pfx Certificate to a Java Keystore. | 47 |
TEC1916899 | How to check whether HTTP method PUT or DELETE from Tomcat used by catalog is blocked or not ? | 42 |
TEC549795 | How to Install and Configure CA IT PAM for Integration with CA Service Catalog 12.6 on Windows 2008. | 28 |
TEC1847178 | enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose | 26 |
TEC1585317 | Download the latest cazipxp.exe file. | 25 |
TEC1971132 | Performance Tuning Parameters for Service Catalog | 24 |
TEC1509224 | High usage of java.exe process at Service Catalog server when integrated to Service Desk Manager | 21 |
TEC1568085 | how to configure Service Desk and Service Catalog integration so that to open service desk ticket link within a catalog request correctly | 20 |
TEC1643872 | How to upgrade catalog's tomcat version to tomcat 7.0.75 and up | 19 |
TEC1267716 | How to leverage the sample API Plug-ins for use as a template. | 17 |
TEC1247769 | The EEM service 'CA Directory - itechpoz' does not start. | 16 |
TEC1261031 | Download the latest applyptf utility. | 15 |
TEC1422392 | How to install and use a CA Certificate (.pfx) using Service Catalog 17.0? | 15 |
The following documents were published during the most recent quarter, FY 2018 Q3, October – December 2017 (15 most popular by hit count):
Tech Doc # | Doc Name |
TEC1465331 | "You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later |
TEC1971132 | Performance Tuning Parameters for Service Catalog |
TEC1847178 | enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose |
TEC1643872 | How to upgrade catalog's tomcat version to tomcat 7.0.75 and up |
TEC1492695 | How to check tomcat version that catalog is using ? |
TEC1296423 | Error: "The specified port 8080 is already in use Address already in use: JVM_Bind" When Installing Service Catalog |
TEC1422392 | How to install and use a CA Certificate (.pfx) using Service Catalog 17.0? |
TEC1909527 | Where to download service catalog product installation images (i.e. .ISO files ) ? |
TEC1680876 | In the IE browser, there is no error.
But in Chrome, when trying to open any form, it returns a 403 HTTP status for catalogrequestgetforms URL. |
TEC1558921 | How to Install Internet Explorer DLL or OCX |
TEC1967948 | How to restore Offerings deleted manually from Catalog's UI? |
TEC1888178 | Where can I find and download service catalog published patches ? |
TEC1384966 | Change 'No Offerings' to display an image |
TEC1907979 | How can I customize the error messages displayed in the user interface of Service Catalog? |
TEC1351874 | Service Catalog single sign-on using NTLM not working for all users. |
The following documents were the most frequently accessed entries during the most recent quarter, FY 2018 Q3, October – December 2017 (top 15 by hit count):
Tech Doc # | Doc Name | Hit Count |
TEC1846647 | How to explicitly block HTTP method PUT or DELETE from Tomcat used by catalog ? | 430 |
TEC1465331 | "You don't have authorization to view this page" and "HTTP ERROR 403" When Logging into CA Service Catalog 14.1 Cum 2 or later | 421 |
TEC616756 | How to Convert a .pfx Certificate to a Java Keystore. | 192 |
TEC1916899 | How to check whether HTTP method PUT or DELETE from Tomcat used by catalog is blocked or not ? | 178 |
TEC1585317 | Download the latest cazipxp.exe file. | 130 |
TEC549795 | How to Install and Configure CA IT PAM for Integration with CA Service Catalog 12.6 on Windows 2008. | 107 |
TEC1971132 | Performance Tuning Parameters for Service Catalog | 97 |
TEC1847178 | enable catalog's TRACE ( or DEBUG ) level for diagnosing purpose | 80 |
TEC1509224 | High usage of java.exe process at Service Catalog server when integrated to Service Desk Manager | 64 |
TEC1821335 | Form Caching feature in ehcache.xml and its impact | 59 |
TEC1267716 | How to leverage the sample API Plug-ins for use as a template. | 57 |
TEC1261031 | Download the latest applyptf utility. | 55 |
TEC1568085 | how to configure Service Desk and Service Catalog integration so that to open service desk ticket link within a catalog request correctly | 54 |
TEC1247769 | The EEM service 'CA Directory - itechpoz' does not start. | 53 |
TEC1362235 | How to know Apache Tomcat version included in CA Service Catalog | 49 |
Tech Doc of The Month:
Tech Doc ID: TEC1060968
Title: In Service Catalog, how can we add a Category Subclass to the pre-defined list?
Scenario: When defining a service option, you can select from the Category, Category Class and Category Subclass drop-downs. These are pre-populated with various values. How can we add to these?