CA Service Management

CA Xtraction::. Edit Data Model 

10-31-2016 03:11 PM

How to Edit Data Model... adding a new column

 

ImagesDescription

01. Go to start menu on

Windows (search program and files) >>

All Programs >>

Xtraction >>

Click on Data Model Editor

 

02. Click on 

File>>

Open

Search by:

D:\Program Files (x86)\Xtraction Software\Xtraction\Data\Configuration\DataModel.dat

03. It's the CA ITSM Data Model

04. 

A. Navigate to Data Sources >>

CA Service Desk >>

Views >>

Incidents >>

Tables >>

 

B. Right Click on Request and

Select add Field

 

05. Type the information.
06. File >> Save

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Comments

10-31-2016 03:15 PM

Hi, luanjsc,

 

    This is the document about your need.

 

Regards

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