How to Edit Data Model... adding a new column
01. Go to start menu on
Windows (search program and files) >>
All Programs >>
Xtraction >>
Click on Data Model Editor
02. Click on
File>>
Open
Search by:
D:\Program Files (x86)\Xtraction Software\Xtraction\Data\Configuration\DataModel.dat
04.
A. Navigate to Data Sources >>
CA Service Desk >>
Views >>
Incidents >>
Tables >>
B. Right Click on Request and
Select add Field
Hi, luanjsc,
This is the document about your need.
Regards