February 2019
To: CA Process Automation Customers
From: The CA Technologies Process Automation Product Team
Subject: General Availability Announcement for CA Process Automation 4.3 SP04 (04.3.04)
On behalf of CA Technologies, a Broadcom company, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly announce updated releases and maintenance for our products. Today, we are pleased to announce the availability of CA Process Automation 4.3 SP04. This Service Pack includes all maintenance published prior to this update. By installing this Service Pack, you ensure that your systems are current on maintenance for 4.3. New updates for this Service Pack include:
- Telemetry integration to improve customer experience and help customers achieve a greater return on investment. The integration monitors your CA Process Automation environment and collects data to provide insight to customers and CA. The data collected helps CA to focus on the product areas most frequently used by customers and the timely delivery of new releases that better meet customer needs.
- Support for new “Portfolio Licensing Agreement (PLA) model” providing customers access to all of products in the PLA portfolio catalog under a single licensing fee. Please reach out to your sales person to know more on this exciting new model.
Please visit the CA Process Automation product information page on the company Support portal at https://support.ca.com/ and DocOps.ca.com for detailed information concerning this Service Pack, up-to-date documentation, support information, and the latest technical bulletins.
You can download your copy of CA Process Automation 4.3 SP04 online at https://support.ca.com/ where you can also utilize the company’s case management system. To install your product, follow the installation procedures for your product at DocOps.ca.com. If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx.
Should you need any assistance, our CA Services experts can help. For more information on CA Services and how you can leverage our experience, please visit www.ca.com/services.