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TECH TIP: probe configuration won't save in Admin Console 

Nov 11, 2016 04:02 PM

When trying to save a probe configuration update in Admin Console, the request fails with this type of error:

 

Save failed.

Message: Remote Request Error: Remote /redacted/probe/address/ probes processing of operation set_ctd_configuration failed

Resolution: Please check both the PPM and remote probe log file for additional details.

Error Code: PPM-012

 

Click Retry to retry the request.

Click Reload to refresh the configuration.

 

Link to resolution:

PROBE CONFIGURATION WON'T SAVE IN ADMIN CONSOLE

This issue is related to a corrupted or missing security.cfg entry.

Check out the above article (link) for steps towards resolution.

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May 15, 2018 03:08 PM

(Link updated)

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