1. After hitting thread dump file limit in EM ("The Thread dumps storage exceeded the storage limits of 5000 files."), manual deletion of the files does not clear the problem TEC1362211
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1362211.html
2. MOM fails to restart and the log shows that after the SmartStor Subsystem starts up the only message is "The EM failed to start. 2244" TEC1493026
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1493026.html
3. What is the definition of Resolve Time for HTTP, HTTPs, and other Basic Monitors? TEC1141146
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1141146.html
4.Can the Introscope Web Service API for alerts (Alerts Polling Web Service) be used to list summary alerts? TEC1697617
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1697617.html
5. Since upgrading to APM 10.x there is a large file named baselines.db in the smartstor data directory that has not changed timestamp. Is baselines.db still being used? TEC1406873
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1406873.html
6. When trying to implement SSL in MQMonitor Agent using TLS 1.2 cipherspec TLS_RSA_WITH_AES_128_CBC_SHA256 it fails with log messages "Reason Code: 2397 MQRC_JSSE_ERROR" and "Incorrect cipherSpec" TEC1021371
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1021371.html
7.Historical metrics not available after changed domain name. TEC1132327
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec132327.html
8. Does APM support SHA-256 private keys? TEC1910867
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1910867.html
9. Configuring & Troubleshooting the IIB10 Field Pack.TEC1949416
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1949416.html
10. MTP tim directory is corrupted/missing causing broken MTP UI; cannot load System Setup/Install Software which shows "Status: 200" and "Error assigning webrequestid. [Errno 2] No such file or directory" TEC1450727
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1450727.html
11. Error when importing business transaction TEC1925149
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1925149.html
12. Export of data from the Workstation is impacted by "Data limited to 100 matching metrics" in the data viewer. TEC1119856
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1119856.html
13. The Agent “Build and Release” metric is not being displayed in the investigator TEC1612673
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1612673.html
14. Detected appliance. Software version cannot be installed when running TIM installer TEC1752617
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1752617.html
15. Missing CPU metrics TEC1580814
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1580814.html
16.Error "Exception in thread "Main Thread" java.lang.UnsupportedClassVersionError: com/wily/field/dpmon/DataPowerMonitor : unsupported classversion 51.0" TEC1780348
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1780348.html
17. Can the APM .NET Agent monitor Microsoft Dynamics AX applications? TEC1643902
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1643902.html
18. After upgrading to APM 10.5 we cannot use 8443 port as EM Secure Port as connecting to the EM server home page gives an http 500 server error TEC1036757
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1036757.html
19. Potential issue with JVM 1.8 update 20 or above triggering HTTP/HTTPS disconnection between agent and collector. TEC1917696
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1917696.html
20. Monitoring the IBM DataPower Appliance with the APM DataPower Extension TEC1282347
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1282347.html
21. Is Command Line Workstation (CLW) still supported with the latest release of APM? TEC1158034
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1158034.html
22. How to get a copy of AXA OPMS Installer. TEC1034451
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1034451.html
23. How to have APM monitor ElasticSearch? TEC1662149
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1662149.html
24. Seeing uncaught exception on MOM in the threadpool. TEC1241863
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1241863.html
25.Explaining and Addressing an Agent Reaching Transaction Trace Component Limit TEC1610304
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1610304.html
26. Not seeing expected CEM transactions in Investigator: TIM is failing to decrypt TLS 1.2 traffic with message “Block size greater than Plaintext!" in the timlog.txt TEC1926892
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1926892.html
27. APM integration to SOI is not working and APM Connector log shows error "APM Connector Initialize failed: (500)Internal Server Error." TEC1504623
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1504623.html
28. Using the Power Pack for Webservers with IIS 7.5 and APM 10.x. (Exposing WMI Classes) TEC1232048
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1232048.html
29. .NET Agent producing large number of Transaction Traces. TEC1951033
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1951033.html
30. CA APM CloudMonitor Agent does not show monitors in Introscope Investigator TEC1720745
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1720745.html
31. A Team Center Universe with defined attribute filter e.g. Hostname, and filtered out values does not show those excluded values at next edit. TEC1597078
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1597078.html
32. Introscope user wants to restrict users to specific application servers. TEC1062452
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1062452.html
33. How do I set up JBoss 7 AS in Domain Mode with Introscope Agent and see JMX metrics? TEC1006916
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1006916.html
34. App Synthetic Monitor (ASM) - Cannot add new user to contacts list. Also, the New Contact button is missing. TEC1997726
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1997726.html
35. How can I determine the IP Addresses of Monitoring Stations TEC1887581
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1887581.html
36. Is there a way to change the standard abbreviation of time zones for reports? TEC1156978
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1156978.html
37. CEM with EEM - User logs in, clicks the Administration tab and is then presented with a blank page. TEC1311875
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1311875.html
38. How do I set up JBoss 6 EAP with the Introscope Agent and see JMX metrics TEC1295628
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1295628.html
39. Can screenshots be recorded in JMeter scripts? TEC1793998
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1793998.html
40. What does the following message mean? "Waited 120000 ms But did not receive the response for the message
com.wily.isengard.messageprimitives.service.CompressedMessageServiceCallMessage" TEC1396915
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1396915.html
41. Seeing data older than retention policy period settings in APM CE (CEM) Domain tab. TEC1780355
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1780355.html
42. Seeing "Target Machine Actively Refused Connection" Error Message in APM Database Postgres Logs. TEC1016839
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1016839.html
43. After upgrade from 10.3 to 10.5 the MOM log is full of WARNing messages "Metric key id 0xnnnnnnnn illegally used by two metrics ...." which are repeated every 15 seconds TEC1455096
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1455096.html
44. Removing CA APM from the EEM Setup. TEC1395212
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1395212.html
45. When will my APM version no longer be supported? TEC1818195
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1818195.html
46. Cannot Select HTTP Response Plugin from APM CE (CEM) Definition Pulldown Menu TEC1031339
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1031339.html
47. How to recover a corrupted MTP Vertica database. TEC1699939
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1699939.html
48. Not Seeing Any New APM CE (CEM) Defects or Reports TEC1258511
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1258511.html
49. Datapower Monitor Fieldpack is not reporting metrics correctly. TEC1100402
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1100402.html
50. Agent error in JBoss log file. TEC1920064
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1920064.html
51. Seeing duplicate Dot Net Agent names in the Investigator TEC1885728
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1885728.html
52. Under the CEM UI Setup-> Monitors, what can cause a "Connection Failure" or "Communication Error 403" for the "Domain Configuration Status" or the "Monitor Configuration Status" for one or more TIMs? TEC1106907
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1106907.html
53. What are the values for Collectors Connected (Collectors Connection Status)? TEC1345764
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1345764.html
54. Guidelines on Transaction Trace Threshold as a percent of Slow Time Defect Specifications TEC1596954
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1596954.html
55. The APM Postgres database cemdb is filling up with thousands of empty ts_st_ts_all_dly_ table partitions being created. TEC1705309
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1705309.html
56. How to eliminate duplicate APM CE transaction definitions.TEC1553836
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1553836.html
57. Why am I being requested to provide a SSLDump/packet capture (PCAP) for the TIMSoft/MTP? TEC1995249
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1995249.html
58.My APMSqlServer.properties setting com.ca.apm.sqlserver.em.webserver.port is not being picked up and stays set to the default setting of 8081 TEC1791947
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1791947.html
59. Enterprise Manager cannot authenticate with the Postgres database TEC1659583
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1659583.html
60. When using the silent install process to upgrade just the Oracle APM Database what properties need to be set in the response file.
TEC1768844
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1768844.html