Dear Payment Security (previously Transaction Manager) Customers,
In our ongoing efforts to improve our service, we have introduced internal changes to our telephony systems and has been made transparent to customers. We are not planning to change any existing telephone numbers and the ones listed below will continue to be in use.
Please note that our customers based in India can now reach us using the new number made available.
Location
Telephone
United States
1-866-99 ARCOT (1-866-992-7268)
Australia, Optus
0011-800-99-ARCOT-2 (0011-800-9927-2682)
Australia, Telstra
Belgium
00-800-99-ARCOT-2 (00-800-9927-2682)
Denmark
France
Germany
Hungary
India
000800 440 1901
Italy
Netherlands
Poland
Singapore
001-800-99-ARCOT-2 (001-800-9927-2682)
Spain
Sweden
Switzerland
United Kingdom
All Other Countries
1-408-969-6200 (United States)
Customers who wish to contact CA Support via phone to report Severity 1 issues or urgent issues will be connected to a support engineer on duty. We would like to remind customers to reach us by phone for Severity 1 issues due to the importance and need to respond swiftly.
Thank you and please let us know if you have any questions.
Best Regards,
Payment Security Support Team