When trying to run the R12.52 SP1 CR06 Web Agent installation wizard in Windows 2016 I am getting the following error while initializing:
This Application has Unexpectedly QuitInvocation of this Java Application caused anInvocationTargetException. This application will now exit. (LAX)
If I check the details available before quitting the installer I do see:
Flexeraax0$aaa: Windows DLL failed to load at Flexeraax0.af(Unknown Source) at Flexeraax0.aa(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source) at com.zerog.ia.installer.Main.main(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.zerog.lax.LAX.launch(Unknown Source) at com.zerog.lax.LAX.main(Unknown Source)
This error occurs when you are running a installer which is not supporting your current OS. As per current Platform Support Matrix, Windows Server 2016 is supported for R12.52 SP1 CR06, but it needs a special installer and not the common one.
For IIS10 on Windows Server 2016, you need to use a special R12.52 SP1 CR06 package instead, which is delivered separately: https://support.ca.com/irj/portal/solncdndtls?aparNo=RS95103&os=ANY&fc=2&actionID=3
RS95103 Siteminder Web agent 12.52 SP01 CR06 for IIS 10
RS92406 Siteminder Web agent 12.52 SP01 CR06
KD : TEC1765216
Thanks Julien, I'll keep an eye on the CR08 release then. Since we're not in such a hurry, waiting a month shouldn't be a problem.
Best regards
Hello,
There is no Support of Windows 2016 in the current 12.52SP1CR07 version of the Webagent.
The specific version for Windows 2016 is 12.52SP1CR06 for IIS10. It does not include CR07 fixes
We plan to include the CR07 fixes and Windows 2016 support with the next 12.52SP1CR08 version plan for Q3 (end of September 2017).
Hope it helps,
Julien.
Hi Albert, thanks for your swift response. Actually my inquiry was about the existence of a specific CR07 WA for IIS10, since we have IPV6 in place and, as I read in the CR07 release notes, the last CR fixes a possible issue with IPV6. Is there a specific CR07 version, or is it planned?
Thanks a lot!
Hi ffc,
Yes, actually there is a specific Agent and installer to support IIS10 on Windows 2016:
CA SITEMINDER WEB AGENT R12.52 SP1 CR06 IIS10 [2331] Fix #RS95103
You can download it from the Support portal, on the Solution downloads
Best regards,
Albert
Hi all,
I'm having the same issue setting up the WA 12.52 SP1 CR07 on W2016 IIS10. Is there a specific installer for this WA?
Thank you!
Please note that this message is not specific to WebAgent Installer.
It is a generic message for any product installation as long as they are using InstallAnywhere.