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Refined to 43 of 43 results for
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Discussion Thread
2
CA SDM: Webservice for Test
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
asoto.1
Added 03-25-2019
View Community
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
Discussion Thread
4
Request Ticket Status change on Workflow task approved
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Aamir Khan
Added 03-20-2019
View Community
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Discussion Thread
2
Can SOI Prompt for user Input during action
action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Daniel Blanco
Added 03-13-2019
View Community
action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Discussion Thread
2
Record Lock Issue and doesnt get unlocked
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
PUSHPITH JOHNSON
Added 03-12-2019
View Community
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
Discussion Thread
4
Reopen Close Tickets !!
CA Service Desk
closed
reopen
ticket
Ahmer Ali Khan
Added 03-12-2019
View Community
CA Service Desk
closed
reopen
ticket
Discussion Thread
3
Could I get object lrel_attachments_requests in stored_query?
attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
YenBui
Added 01-21-2019
View Community
attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
Discussion Thread
6
How to assign ticket to the contact which is not a member of any group?
assign
CA Service Desk
group
ticket
Ahmer Ali Khan
Added 01-21-2019
View Community
assign
CA Service Desk
group
ticket
Discussion Thread
5
Create text file to attach to a ticket
attachment
CA Service Desk
ca service desk manager
creation
expand
file
spel
ticket
daniel-bighelini
Added 04-18-2018
View Community
attachment
CA Service Desk
ca service desk manager
creation
expand
file
spel
ticket
Discussion Thread
4
SLA should start after new group assignment (where as SLA is incident area based)
assignment
CA Service Desk
group
service type
sla
ticket
SiladityaDhar
Added 04-12-2018
View Community
assignment
CA Service Desk
group
service type
sla
ticket
Discussion Thread
3
Incident Creation on clicking on image in home.htmpl
ask a question get ...
CA Service Desk
create
customization
icon
image
incident
ticket
web interface
Mayur Malhotra
Added 12-01-2017
View Community
ask a question get ...
CA Service Desk
create
customization
icon
image
incident
ticket
web interface
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