Products
Applications
Support
Company
How To Buy
Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Register
Skip main navigation (Press Enter).
Toggle navigation
Content types
Announcements
Blogs
Communities
Discussions
Events
Glossary
Site Content
Libraries
Date range
on this day
between these dates
Posted by
Home
Communities
All Communities
Enterprise Software
Ethernet Switches
Mainframe Software
Symantec Enterprise
Blogs
All Blogs
Enterprise Software
Mainframe Software
Symantec Enterprise
Events
All Events
Enterprise Software
Mainframe Software
Symantec Enterprise
Ideation
Water Cooler
Groups
Enterprise Software
Mainframe Software
Symantec Enterprise
Search
Refined to 43 of 43 results for
"tags:"ticket""
Skip to search results (Press Enter).
Categories
User Content (43)
Refine by
Content Type
Discussion Thread (41)
Library Entry (2)
Community
CA Service Management (24)
DX OI (9)
DX Infrastructure Manager (5)
DX Netops (5)
Author
Anon Anon (9)
Daniel Blanco (4)
Bill Wol4th (3)
Jason Lara (3)
Ahmer Ali Khan (2)
Christopher Armstrong (1)
Esteban Aramendi (1)
Aamir Khan (1)
Siladityadhar (1)
Mohansrinivas (1)
Has Attachment
No (1)
Yes (1)
File Types
Document (1)
Formal Tags
Ticket (43)
CA Service Desk (24)
CA Service Operations Insight (9)
Spectrum (6)
CA Unified Infrastructure Management (5)
DX Spectrum (5)
Integration (5)
Soi (5)
Closed (4)
Incident (4)
Comments
Without Comments (1)
With Comments (1)
Created
Within One Week
Within Two Weeks
Within One Month
Within Six Months
Within One Year
Older (43)
1 to 10 of 43
Sort by
Relevance
Most Recent
Least Recent
Discussion Thread
2
CA SDM: Webservice for Test
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
asoto.1
Added 03-25-2019
View Community
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
Discussion Thread
4
Request Ticket Status change on Workflow task approved
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Aamir Khan
Added 03-20-2019
View Community
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Discussion Thread
2
Can SOI Prompt for user Input during action
action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Daniel Blanco
Added 03-13-2019
View Community
action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Discussion Thread
2
Record Lock Issue and doesnt get unlocked
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
PUSHPITH JOHNSON
Added 03-12-2019
View Community
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
Discussion Thread
4
Reopen Close Tickets !!
CA Service Desk
closed
reopen
ticket
Ahmer Ali Khan
Added 03-12-2019
View Community
CA Service Desk
closed
reopen
ticket
Discussion Thread
3
Could I get object lrel_attachments_requests in stored_query?
attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
YenBui
Added 01-21-2019
View Community
attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
Discussion Thread
6
How to assign ticket to the contact which is not a member of any group?
assign
CA Service Desk
group
ticket
Ahmer Ali Khan
Added 01-21-2019
View Community
assign
CA Service Desk
group
ticket
Discussion Thread
5
Create text file to attach to a ticket
attachment
CA Service Desk
ca service desk manager
creation
expand
file
spel
ticket
daniel-bighelini
Added 04-18-2018
View Community
attachment
CA Service Desk
ca service desk manager
creation
expand
file
spel
ticket
Discussion Thread
4
SLA should start after new group assignment (where as SLA is incident area based)
assignment
CA Service Desk
group
service type
sla
ticket
SiladityaDhar
Added 04-12-2018
View Community
assignment
CA Service Desk
group
service type
sla
ticket
Discussion Thread
3
Incident Creation on clicking on image in home.htmpl
ask a question get ...
CA Service Desk
create
customization
icon
image
incident
ticket
web interface
Mayur Malhotra
Added 12-01-2017
View Community
ask a question get ...
CA Service Desk
create
customization
icon
image
incident
ticket
web interface
1
2
3
4
5
»
Copyright 2019. All rights reserved.
Powered by Higher Logic