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43 results found for "tags:"ticket""
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Discussion Thread
2
CA SDM: Webservice for Test
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
asoto.1
Added Mar 25, 2019
View Community
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
Discussion Thread
4
Request Ticket Status change on Workflow task approved
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Aamir Khan
Added Mar 20, 2019
View Community
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Discussion Thread
2
Can SOI Prompt for user Input during action
action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Daniel Blanco
Added Mar 13, 2019
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action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Discussion Thread
2
Record Lock Issue and doesnt get unlocked
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
PUSHPITH JOHNSON
Added Mar 12, 2019
View Community
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
Discussion Thread
4
Reopen Close Tickets !!
CA Service Desk
closed
reopen
ticket
Ahmer Ali Khan
Added Mar 12, 2019
View Community
CA Service Desk
closed
reopen
ticket
Discussion Thread
3
Could I get object lrel_attachments_requests in stored_query?
attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
YenBui
Added Jan 21, 2019
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attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
Discussion Thread
6
How to assign ticket to the contact which is not a member of any group?
assign
CA Service Desk
group
ticket
Ahmer Ali Khan
Added Jan 21, 2019
View Community
assign
CA Service Desk
group
ticket
Discussion Thread
5
Create text file to attach to a ticket
attachment
CA Service Desk
ca service desk manager
creation
expand
file
spel
ticket
Legacy User
Added Apr 18, 2018
View Community
attachment
CA Service Desk
ca service desk manager
creation
expand
file
spel
ticket
Discussion Thread
4
SLA should start after new group assignment (where as SLA is incident area based)
assignment
CA Service Desk
group
service type
sla
ticket
SiladityaDhar
Added Apr 12, 2018
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assignment
CA Service Desk
group
service type
sla
ticket
Discussion Thread
3
Incident Creation on clicking on image in home.htmpl
ask a question get ...
CA Service Desk
create
customization
icon
image
incident
ticket
web interface
Mayur Malhotra
Added Dec 01, 2017
View Community
ask a question get ...
CA Service Desk
create
customization
icon
image
incident
ticket
web interface
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