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Tech Tip:  Integrating PAM with Service Desk Applications

PAM can be integrated with several Service Desk Applictions:  CA Service Desk, HP Service Manager, Remedy, ServiceNow and Salesforce Service Cloud.  The attached document explains how to do so.


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Tech Tip:  PAM Authentication Using TACACS With RSA

One of the features of Cisco ACS(TACACS) is the ability to configure External Identity Stores.  A customer recently asked about this.  They wanted PAM to authenticate to a Cisco ACS configured with an RSA Identity Store.  The attached document demonstrates the basics for setting...