Webcast Replay from Community Webcast May 3, 2016 Topic: Introducing CA Service Operations Insight 4.0 CU1 Abstract: CA Service Operations Insight 4.0 CU1 is now available for new deployments and upgrades. The new release has a variety of enhancements that some or...
369803.mp4
Problem: - When we try to create ticket to ServiceNow it fails with error "Create ticket error - java.lang.NullPointerexception" Solution: - One of the reason you'll get the above error is if the SOIServerConnection from ITPAM to SOI fails for some reason. You can run the "...
The ActiveMQ component in SOI will stop working if a journal file is missing. In the soimgr.log, you will see the following trype of error messages... ERROR [ActiveMQ Transport: tcp:///*.*.*.*:53839] cursors.AbstractStoreCursor.fillBatch(264) - Failed to fill batch java.io...
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