Meet Brahma Addepalli, Principal Support Engineer in Hyderabad India. Brahma joined CA in 2004 as a Support engineer, then promoted as a Senior Support Engineer, then promoted to his latest role as Principal Support Engineer in 2009. Today, he supports #serviceoperationsinsight(soi) and...
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View the IDC Report Unified Infrastructure Monitoring and Management Increases Availability, MTTR, and IT Staff Productivity Mary Johnston Turner, IDC Research Vice President, for Enterprise System Management Software describes important infrastructure monitoring and management challenges...