- Como relacionar Service Desk - Service
trabajar con la herramienta Service Desk...Service Desk con S A Service Catalog pero...conocimiento en Services Desk, pero que el usuario
- ca service desk 17.0
Service Management? Regards, J.W. #event
Hi Brian Actually this Organization's customer ticket which is violated and they are already aware of it and we need to do this anyhow. Honestly this is not good practice but we have to do it..-- Original Message: Sent: 01-29-2020 03:18 PM From: Brian Mathato Subject: remove sla violation from...
Hi Asim, Any reason you want to set this ticket to not violated when in fact it has violated SLA. Is this not cheating? -- Kind Regards, Brian --
HI I need to remove violation from 1 incident. i updated sla violation to 0 which worked fine when i search for incident from list. update call req set sla violation='0' where ref num='78' but when i open it , it still shows in red. Also i have deleted related event record from att evt from...
Hi Team We have property on one category with checkbox validation. I want to give url link over here so that user can click on it & the jpeg file will open to view the agreement. I have JPEG file in the defined path but its not coming up with the hyperlink. Can anyone guide. Many Thanks ...