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 API-1019 : Could not process the request due to internal error.

Nirman Dey's profile image
Nirman Dey posted Jan 24, 2023 09:59 AM
Hello,

I'm trying to create a project using the project template from Clarity New UI, but when I enter the information and click create, it gives an API-1019 error. 


Can anyone help with me to fix the issue?

Regards,
Nirman
Paul Schofield's profile image
Paul Schofield posted Jan 26, 2023 08:26 AM
Can you see any entries in the app-ca.log file(s) around the time you were trying this? Also have a look here:

https://knowledge.broadcom.com/external/article/126420/api-errors-known-causes-for-clarity.html

And follow the links. The one that could assist you is this article:

https://knowledge.broadcom.com/external/article/135699/clarity-api1019-error-when-trying-to-ope.htmlAPI-1019%20Error%20when%20trying%20to%20open%20a%20project%20in%20the%20Modern%20UX

Scroll to the bottom of it and it says:

Tip: The API-1019 error code can also mean you are attempting to use a Studio attribute in the New User Experience that does not have a valid REST API alias name.

  1. Make sure attribute has a valid API Attribute ID in Classic UX (Administration --> Studio --> Object --> Attributes ) This is the attribute id used in the REST API.
  2. Set this to make the attribute available via the REST API. 
Paul