We are excited to be back with the next session of CA Service Management Office Hours!
In this session of Office Hours, we will cover the 2nd part of the webcast on Self Service - Service Point & Virtual Analyst.
The 2 part webcast has been designed to give the audience - a complete functional overview of Self Service capabilities through demo followed by a walkthrough of the tips and tricks to design an effective Self Service interface for your organization
Join us on Thursday, September 8th 2022 at 10:00am ET (2:00pm GMT) for the final session of this 2 part Self Service focussed webcast.
Agenda for this session of Elevating employee experience with Service Point” webcast is-
- Tips and tricks to design a Self Service interface for your organization
- Common modifications for Service Point
- Search configurations & other feature configurations
- Virtual Analyst configurations & customizations
- Latest Product News and Updates
- Q&A with Product SMEs on technical topics and product capabilities
Recordings of Office Hour on 4th August will be posted on the community for those who want a quick recap of what was covered in 1st session of the webcast.
The event will be conducted via Webex. When you follow the event link remember to click "Register" and supply your name, company and email address. Questions will be taken through the Q&A facility on Webex Events.
These sessions are not designed to progress support questions or ask about personal commercial details. They do serve as open office hours for you to join at your convenience to ask questions and discuss topics with Product SMEs