CA Service Management

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  • 1.  Suppress Grloader verbose output to screen

    Posted Sep 26, 2022 03:23 PM
    Edited by Scott Stineman Sep 26, 2022 03:24 PM
      |   view attached
    Since updating Service Desk to RU16 I noticed a behavioral change with grloader.  When I was at RU13, grloader would output a status line every 500 records until it was finished, then display a summary of what was processed.  Now, at RU16, it outputs hundreds to thousands of individual status lines.  Is there a way to suppress this feature?  I already tried refreshing the JARs from RU16 and it did not change the behavior back to "short".  I would prefer the shorter output.  Thank You.


  • 2.  RE: Suppress Grloader verbose output to screen

    Broadcom Employee
    Posted Oct 10, 2022 05:57 AM
    Hi Scott,

    Can you send us the GRLoader command you are trying to run?

    Regards,
    Rajesh


  • 3.  RE: Suppress Grloader verbose output to screen

    Posted Oct 12, 2022 12:55 PM
    Rajesh ... I will get back to you soon.  We also had an issue with grloader not logging anything.  Craig Gernale discovered that our grloader.properties file needed to be fixed.  Fixing the properties file may have corrected the issue raised in this topic.  I will do some testing to make sure the vervose output to the command prompt window is no longer occurring.


  • 4.  RE: Suppress Grloader verbose output to screen

    Posted Oct 14, 2022 11:46 AM
    Rajesh ... Since fixing our grloader.properties the issue has gone away.  It seems that having a corrupt grloader.properties caused the verbose output.  Scott