Strange Java error when attempting to modify a process flow

[Stan Horwitz]

Greetings everyone; I am new to AppWorx and batch job management in general. I am trying to create a new process flow in Atomic Workload Automation Suite Applications Manager release v9.3.2. I got started on this request by copying a similar work flow. In the workflow I created, I keep getting a Java error whenever I click on a job step. Google yields no help.  Any suggestions on how to fix it? The work flow I copied from doesn't elicit this error.

Here's the error:

ErrorMsg: AwE-9999 Internal error (1/16/23 10:16 AM) 

Details: null

java.lang.NullPointerException

at com.appworx.client.screen.modmgr.ModMgr.Z(ModMgr.java:841)

at com.appworx.client.screen.modmgr._.C(ChainGeneral.java:469)

at com.appworx.client.screen.modmgr.ChainDetailPanel.C(ChainDetailPanel.java:901)

at com.appworx.client.screen.chainbuilder.ChainBuilderPanel$3.run(ChainBuilderPanel.java:1998)

at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)

at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)

at java.awt.EventQueue.access$500(EventQueue.java:97)

at java.awt.EventQueue$3.run(EventQueue.java:709)

at java.awt.EventQueue$3.run(EventQueue.java:703)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:74)

at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)

at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:205)

at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)

at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)

at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)

[Lucy Stevens]

Hi Stan - If your process flow is related to Banner Agent jobs, this sounds like your issue:

------------------------------------

Some users get an error when clicking on a Banner Job in a Process Flow.  AwE-9999 Internal Error -  Details: null  java.lang.NullPointerException at com.appworx.client.screen.modmgr.ModMgr.Z

In Applications Manager, you are editing a Process Flow.  When clicking on a Banner component in the flow, an error appears.  In addition, you notice that the 'Banner' tab is missing.  The Details of the error are similar to this:

ErrorMsg: AwE-9999 Internal error (9/8/21 8:49 AM)
Details: null
java.lang.NullPointerException
at com.appworx.client.screen.modmgr.ModMgr.Z(ModMgr.java:841)
at com.appworx.client.screen.modmgr._.C(ChainGeneral.java:469)
at com.appworx.client.screen.modmgr.ChainDetailPanel.C(ChainDetailPanel.java:970)

After saying OK to the message then the Banner tab appears.   This error will affect just a few users, not all users and it will only happen for clients who started with version 6.x (back when the product was called AppWorx).  

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Resolution
----------------

1. Edit the end users file named  c:\users\<username>\.AppWorx\.Logon.properties. 
2. Find the line that begin with "Explorer=on\=false"
3. Change 'false' to 'true'.  Leave the rest of the line as is.
4. Exit and log back in to the Applications Manager client and the error will be gone.

*Side note:  You can also delete the .Logon.properties file and it will recreate the next time you open the client but if that is too scary :-), you can follow the steps above.

I hope that helps.