DX NetOps

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  • 1.  Spectrum one click user

    Posted Mar 17, 2023 01:45 AM

    Hi Community,

    I have a query like, how to unlock one click user in ca spectrum?

    Thanks 
    Anjali



  • 2.  RE: Spectrum one click user

    Broadcom Employee
    Posted Mar 17, 2023 02:41 AM

    Hi Anjali,

    We need to know more details on this as if its configured with LDAP or not. However here are few articles and details to assist you.

    https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/22-2/administrating/oneclick-administration/user-administration-in-oneclick/how-to-manage-user-accounts.html

    From DX NetOps Spectrum 21.2.1, the user gets locked out after five (default) continuously failed log-in attempts. After the lockout, the user will not be able to log in for the next 600 seconds (10 minutes). Any further unsuccessful login attempt during the lockout period extends the lockout period. Any successful attempt during the lockout period does not grant you access but does not extend the lockout period too

    https://knowledge.broadcom.com/external/article/14629

    https://knowledge.broadcom.com/external/article?articleId=135997

    Hope the articles helps if you have related error message, if not feel free to open a case with support & we will be glad to  assist.



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    Regards,
    MaheshRaj Thakur.
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