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Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

  • 1.  Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 12, 2023 05:40 AM

    Our AE of V21  is installed in Linux server.

    so we would like monitor/control all our process/ agents through graphical interface.

    As our Architecture is based out inLinux server, is there any way/possibility can we  install Service Manager/dialog in a local system or in an dedicated windows server 

    or an 3rd party application where we can control/access all our server process and agents through graphical interface ?

    Thanks in Advance!!!



  • 2.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 12, 2023 05:44 AM

    Hi

    yes thats possible.

    You can run your SMGR Dialog from any WIN PC - using IP or Name from Linux server and SMGR Port - which is in the same network.

    cheer,s Wolfgang



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    Support Info:
    if you are using one of the latest version of UC4 / AWA / One Automation please get in contact with Support to open a ticket.
    Otherwise update/upgrade your system and check if the problem still exists.
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  • 3.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 20, 2023 03:03 AM

    Hi, Thanks for your reply,

    I have installed SM dialog in windows locally, i am able to connect some of the linux servers and its working fine, but when i tried to connect some other linux servers, SM dialog is not responding.

    but all the servers were in same network!!!




  • 4.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Broadcom Employee
    Posted Oct 23, 2023 01:47 AM

    Hi,

    per default the ServiceManager is listening on port 8871. Make sure that port is reachable.

    Regards, Markus




  • 5.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 23, 2023 05:36 AM

    Hello, I'm also interested in dealing with the processes in exactly this way. What exactly should the entry in the uc4.smd look like?

    Regards Tim




  • 6.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Broadcom Employee
    Posted Oct 23, 2023 05:40 AM

    The port needs to be defined in ucybsmgr.ini with parameter port=

    https://docs.automic.com/documentation/webhelp/german/ALL/components/DOCU/21.0.8/Automic%20Automation%20Guides/Content/AWA/Admin/inifiles/admin_ini_servicemanager.htm?Highlight=port




  • 7.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 23, 2023 07:24 AM

    Ok, and the .smd to see the WPs and CPs?




  • 8.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Broadcom Employee
    Posted Oct 23, 2023 07:40 AM

    Yes, smd stands for "service manager definitions". It holds the definitions of all the defined Services. That could be AE processes like JCP, WP, REST, JWP or Agents. It can also be used to start the AWI.




  • 9.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 23, 2023 07:45 AM

    :-) Ok, I know that, I just don't know how the .smd has to be filled so that I can see the processes displayed in the service manager GUI.




  • 10.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Broadcom Employee
    Posted Oct 23, 2023 07:50 AM

    Can you send a screenshot of your ServiceManager Dialog? Any error message? In general a few prerequisites are necessary:

    *) port reachable
    *) CAPKI installed (not mandatory, but recommended)
    *) ServiceManager process started and listening on the port (you can double check that by looking at it's log file

    Regards, Markus




  • 11.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 23, 2023 08:02 AM

    Ok, first of all thanks for the help. And then maybe in advance, I don't get an error. I would like to know how I can display all my AE processes (WPs and CPs) in the ServiceManager dialog. My .smd is still empty except for the agent. And I don't know what exactly I have to enter in the .smd so that I can see the processes. Our AE also runs on Unix and I would like to use the Service Manager GUI on Windows. Ports are ok. 




  • 12.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Broadcom Employee
    Posted Oct 23, 2023 08:16 AM

    Hi @Tim Schmelzer

    here is a link to the documentation as a starting point: https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/21.0.8/Automic%20Automation%20Guides/Content/ServiceManager/ServiceManager_Configuration.htm?tocpath=Reference%7CConfiguration%20(INI)%20Files%7CServiceManager%20Configuration%7C_____0

    Michael



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    Michael K. Dolinek

    Engineering Program Manager | Agile Operation Division
    Broadcom Software
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  • 13.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 23, 2023 08:31 AM

    This describes how you can use the SMGR to define and create services.<o:p></o:p>

    However, the processes are handled on our Unix side.<o:p></o:p>

    Is there also a way to just see/monitor the existing processes with the SMGR?<o:p></o:p>




  • 14.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Broadcom Employee
    Posted Oct 23, 2023 08:38 AM

    The ServiceManager Dialog can only display the processes if they have been started by the ServiceManager




  • 15.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted Oct 23, 2023 08:45 AM

    Ok, then everything is clear.

    Many thanks for the help.




  • 16.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted 23 days ago

    Hi, 

    i checked telnet is working to that server on port 8871 from my desktop!

    but when I opened SMD from my desktop and select that particular server , then SMD is not responding.

    but SMD is working for other servers, i can see the agents.

    what might be issue or how to check logs for this issue ?




  • 17.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted 23 days ago

    Deos it work if you enter the port number (like so):



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    Automic AE Consultant and Trainer since 2000
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  • 18.  RE: Service Manager dialog / or similar kind of third party application can be possible for AE which installed in Linux server

    Posted 19 days ago

    I have given ip address and port, even tough its not working