CA Service Management

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  • 1.  Register Now: CA Service Management November Office Hours

    Broadcom Employee
    Posted Oct 12, 2023 01:21 AM
    Edited by Shiva Ambati Oct 17, 2023 08:38 AM

    Dear Valued Customer,

    We are excited to be back with the next session of CA Service Management Office Hours.  Join us on Thursday, November 9, 2023, at 10:00 a.m. ET (14:00 GMT). During this session, the team will discuss the following:

    • Spotlight Session - Service Point
      • Upgrading Service Point to 17.4
      • Configuring MS Teams with Virtual Analyst.
    • Latest Product News & Updates
    • Q&A with Product SMEs on technical topics and product capabilities

    To register for this event, please click here.  The event will be conducted via Goto Meeting. When you follow the event link remember to click "Register" and supply your name, organization, and email address.

    CASM Office Hours will follow a bi-monthly cadence, on the 2nd Thursday of every other month.  Please note that these sessions are not designed to progress support questions or ask about personal commercial details. They do serve as open office hours for you to join at your convenience to ask questions and discuss topics with Product SMEs.

    We hope to see you there! 

    Regards,

    CA Service Management Product Team

    Broadcom



  • 2.  RE: Register Now: CA Service Management November Office Hours

    Broadcom Employee
    Posted Nov 21, 2023 12:54 AM

    Dear Community Members,

    For all those who missed attending Office Hour on 9th November 2023 and for the benefit of all attendees, we are sharing the slides and the recording of the session. 

    The agenda of this Office Hour session was:

    • Spotlight Session - Upgrading Service Point to 17.4 & Configuring MS Teams 

    Attachment(s)

    pdf
    CA Service Management - Office Hours - Nov 9 2023.pdf   1010 KB 1 version
    Original Message