ESP dSeries Workload Automation

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  • 1.  job get stuck in waiting status after reached the time dependencies settting.

    Posted May 22, 2023 03:01 PM
      |   view attached

    HI guys,

    I have an app that get stuck in waiting status even when reached the time dependencie (15 min) set in its configuration.

    Past week the operator has to change it manually to  ready status, then it works.
    But we thing the job will continue while reach the time dependencie set.

    Any ideas?

    Regards,
    Luis

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  • 2.  RE: job get stuck in waiting status after reached the time dependencies settting.

    Broadcom Employee
    Posted May 23, 2023 12:32 AM

    Hi,

    It should automatically become ready once the time condition is met. If it is not moving forward automatically, can you please raise a support ticket as this needs to be investigated.
    Ravi Kiran




  • 3.  RE: job get stuck in waiting status after reached the time dependencies settting.

    Posted May 23, 2023 11:22 AM

    HI, the ticket is 33446232.
    A week ago tk 33430152
    But still didn´t find out the solution for this issue.

    We are using CA Workload 11.3 sp3.

    Regards,
    Luis




  • 4.  RE: job get stuck in waiting status after reached the time dependencies settting.

    Posted Jun 19, 2023 12:56 PM

    Hi, we have solved the issue.

    This is how we solved it

    1. clean old logs related to the app.

    2. Recreate the app with its artifacts

    3. patching CA Workload 11.3

    4. Upgrade to CA Workload 12.2

    Regards, Luis