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Integrating Clarity Mobile App with Clarity on AWS

  • 1.  Integrating Clarity Mobile App with Clarity on AWS

    Posted Jan 26, 2023 08:21 AM
    Good afternoon everyone. This is bit of a wide issue:

    I've been tasked with looking into the feasibility of using the Clarity Mobile App with our Clarity 16.1.0 system, which is on AWS. As the URL for Clarity isn't exposed publicly some sort of connector would appear to be required.

    Our corporate laptops connect into the network using Z-Scaler, and I was thinking this might be one way of making things work. I installed the Z-Scaler client on my Android tablet and fired it up. It asks for my email address and then asks me to select a cloud. I selected the zscaler option, and, encouragingly, our corporate logon page appeared. I entered my credentials and I was then asked to enter the RSA secure ID code. This I do and then I receive an error saying "You can't get there from here" and saying I need to use Microsoft Edge.

    I click the "Launch in Edge" button and see a very long URL starting with https-intuneman://login.microsoftonline.com:443 and an error code of ERR_UNKNOWN_URL_SCHEME.

    I know this isn't a Clarity error, but has anyone tried to do anything like this and made it work?

    As always, all suggestions gratefully received.

    Paul