How to create custom notification?

[Ankit Kumar]

Hi Team,

How can I create a custom notification in CA ServiceDesk which will trigger only when the area is applications.

Please help me with how I can do this.


Thanks,
Ankit

[Lindsay Estabrooks]

Create a site-defined condition macro for this.
Use the condition in a notification rule.

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Lindsay Estabrooks
Principal Consultant
IT-EDU Consultants LLC
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