CA Service Management

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Hide activity log to employee

  • 1.  Hide activity log to employee

    Posted May 18, 2022 12:33 AM
    Hi All,

    I would to know if is possible hide all activity  log over the ticket for employee, for example activity like heat change, update status, update field, transfer... I want that the employee only see on the ticket activity the information of the resolve, update status or public comments.

    Thank you