CA Service Management

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  • 1.  forms

    Posted May 30, 2023 03:47 AM

    how to change properties form on the basis of category selection?



  • 2.  RE: forms

    Posted May 30, 2023 09:03 AM
    You must go to 
    Administrator tab > Service Desk > Request/inicident/problems > Area
     
    Choose one category or create one.
     
    On category detail form > General tab > Propriets tab
     
    You must add properties values, when you choose one category the form is change.


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    Regards,
    Felipe Vandrilho

    Linkedin: https://www.linkedin.com/in/vandrilho/
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