Symantec Privileged Access Management

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  • 1.  Error to access PAM through web browser

    Posted Jan 09, 2023 04:33 AM
    Hi Supports,

    Based on this KB, it advised to access the PAM from web browser in order to accept the license agreement. However, we have an issue to access it with below error

    Did refer to this KB, but the resolution is based on clustering. Customer current environment is not based on clustering. Please help, how we can rectify this issue.


  • 2.  RE: Error to access PAM through web browser

    Broadcom Employee
    Posted Jan 09, 2023 04:54 AM

    Hi Atifah,

    Where is this CA PAM hosted (AWS/EXS/Azure)
    During the deployment, did you have any network disturbance?
    If this CA PAM server has not been used any time, I would recommend deleting this and doing a re-deployment making sure that you provide the proper Gateway, DNS, and IP address.