ENHANCEMENT REQUEST: DX NetOps Threshold profile added functionality

[Tim Johnson]

When creating Threshold profiles for the purpose of alerting. I'm requesting an enhancement of the capabilities of event rules to allow for more dynamic methods of alerting.  
1. Allow a variable of instances to be a trigger rule. Beyond Duration and Window, Users are requesting to allow incident occurrence count increment,  prior to the event rule triggering an alert. 
2. Allow for variability of trigger conditions.  I.e. Major Event for 2 Instances of trigger x, OR Critical event for 1 instance of trigger y.  Or allow one event rule to replace another for escalating conditions. 
3. The ability to factor in event rules based upon calendar days, as an option on top of Duration/Window. And also to be able to schedule event rules.  

[Jeffrey Pinard]

We don't do ER through community site anymore.

Open a support case to raise any new ER.  They will be reviewed by product owners for acceptance/etc.

[Tim Johnson]

Thanks Jeff.
I’ve asked Mike Poller to use my support case in this matter 33161495, for the purpose of the ER. Should I take the post down, then?

[Jeffrey Pinard]

Up to you.  If someone searches, they'll see the correct procedure is to open a support case.

[Thomas.Story]

Hi Tim,

Thanks for your suggestion.  These are good suggestions for enhancements.  As Jeff mentioned, we will review these from the support case and ER request Mike submits.  No need to take down the post.

Tom

------------------------------
​Thomas Story

Product Line Manager/DX-NetOps

Broadcom Software

Mobile: [phone]

[e-mail]

Twitter | LinkedIn
------------------------------

[Bob Milla]

Great idea.  Beyond calendar days, please add scheduled business hours to your enhancement request.

[Robert Kettles]

Do you have Spectrum in place as well?  If so, you would take advantage of some of the event rule capabilities there to address this in the meantime.