Emailed Dashboards issue after CU7 upgrade

[Sam Green]

Upgraded to CU7 yesterday and now all our dashboards which are scheduled to be emailed as PDF are just showing the OC log in page.  Happening in both our Pre-prod and Live environment.  Is this effecting anyone else?

Example attached

Attachment(s)

Test-ServerStatus0_20230512_092300.pdf   31 KB 1 version

[Jason Allen]

Hi Sam,

It looks like we have an open defect for this already for CU7 (DE566127). Development is investigating.  I reproduced this in my lab as well.

If you would like to open a support case for this, we would be happy to attach it to the defect so you will receive a notification when there is a fix available; otherwise I am keeping an eye on it and I will report any updates in this thread as well.

[Jason Allen]

I have confirmed that downgrading ump_dashboard to 20.4.6 resolves this issue.  I have attached it to the following KB for those who are able to live with the prior version's functionality (including any defects which may have been resolved in CU7):

https://knowledge.broadcom.com/external/article?articleId=265912

[Sam Green]

Thanks Jason, appreciate you stepping in on this one

I raised a case this morning, here's the reference: 

240000071